Mr. Andrew Bell
Northlight Insurance
Re: Application for Senior Data Scientist, Claims
Dear Mr. Andrew Bell,
I'm applying for the Senior Data Scientist, Claims role at Northlight Insurance. Your posting describes a team building models to spot suspicious claims earlier without slowing down honest customers. That balance between catching fraud and keeping good customers happy is the problem I've worked on for the past three years.
At Maplepay I built the fraud model that scores every card transaction in real time. I started with the fraud team's case notes to understand how fraud actually happened, then built a gradient-boosted model in Python using about 40 features from transaction history and device data. Compared with the old rules, it caught about a quarter more fraud at the same review volume, and false declines on genuine customers fell by roughly a third. I worked with engineering to deploy it behind an API with monitoring for drift, and I present the results to the risk committee every quarter in plain language.
I'm comfortable with Python, SQL, scikit-learn, XGBoost and Spark, and I've used SHAP to explain individual decisions to the fraud team. I'd be glad to talk about how I'd approach claims scoring. Thank you for your time.
Best regards,
Kenji Watanabe