Callum Reid
Warehouse Supervisor
callum.reid@email.com • +44 7700 900731 • Northampton, UK • linkedin.com/in/callumreid
Professional Summary
Warehouse supervisor with 7 years in e-commerce and retail distribution, now running the night shift at a 300,000 sq ft fulfilment centre with a team of 45 pickers, packers and forklift drivers. Ships 18,000 orders a night at 99.7% pick accuracy, runs the shift on Manhattan WMS, and has led the site through a zero lost-time-injury year.
Work Experience
Night Shift Supervisor
2021 – Present
Midshire Fulfilment
- Lead a team of 45 across inbound, picking, packing and dispatch, shipping around 18,000 orders a night for 6 retail clients.
- Raised pick accuracy from 99.1% to 99.7% with slotting changes, scanner checks and short daily huddles.
- Cut dock-to-stock time for inbound pallets from 36 hours to 14 by adding a second receiving lane and pre-booking deliveries.
- Ran the shift with zero lost-time injuries for 14 months through daily safety walks and forklift refresher training.
Team Leader, Goods In
2018 – 2021
Greenway Parcels
- Led 12 operatives receiving 60 trailers a week, checking quantity and damage against delivery notes.
- Brought receiving errors down by 40% with a simple checklist and photo evidence for damaged stock.
- Trained 30 new starters on scanning, manual handling and pallet truck use.
Education
Level 3 Diploma, Business and Logistics
2015 – 2017
Northampton College, Northampton
Skills
Operations: Shift planning, labour scheduling, picking and packing, inbound and outbound, stock control, cycle counts, slotting, KPIs, health and safety, root cause analysis
Systems and equipment: Manhattan WMS, SAP EWM (basic), RF scanners, Excel, counterbalance and reach truck licences
Certificates
IOSH Managing Safely, IOSH
2022
Counterbalance and Reach Truck Licences (RTITB), RTITB
2019
Languages
Polish (Conversational)